Privacy policy

What we collect

When you order, we receive the details you provide at checkout — name, email, shipping address and phone number — along with order information. Payment card details are entered directly into Shopify's secure checkout; we never see or store them.

How we use it

• To process, ship and support your order.
• To share shipping details with our fulfilment partner so your order can be delivered.
• To reply to your enquiries.
• To send marketing emails only if you opt in; you can unsubscribe any time.

Service providers

Our store runs on Shopify, which processes payments and stores order data. Orders are fulfilled by a third-party fulfilment partner. These providers handle your data only to deliver their services.

On this website

Your cart is saved in your browser so it persists between visits. We do not sell your personal information.

Your choices

To access, correct or delete your personal information, email help@lumocycling.com.